Frequently Asked Questions | BouncerWorldSC.com Sumter SC

Hours: Mon-Fri 10am - 7pm

Office Hours: Mon. Wed. Fri. 10am - 5pm

Call 803-778-9999

Hours: Mon-Fri 10am - 7pm
Office Hours: Mon. Wed. Fri. 10am - 5pm

Check Availability & Book Online Today!
 

Frequently Asked Questions

 
Our In-Person (Peak Season) office hours are Monday, Wednesday, and Fridays from 10am-5pm

In-Person (Off Season) office hours are Monday, Wednesday, and Fridays from 10am-3pm

Our Phone Line Hours are Monday - Friday 10am - 7pm


During Peak Season, we have a high volume of calls, If you are unable to reach us via the phone please leave a message and a customer service representative will return your call at our earliest convenience. We highly encourage customers to take advantage of our Real-Time 24/7 Online Reservation System to ensure you are able to reserve the items you are interested in, in a timely manner. All items are subject to availability and are first come, first serve basis. We DO NOT, under any circumstances, hold items without a down payment! From our website you are able to view pricing information, including delivery fees by selecting the "Reserve Now" button. You can also view additional pictures and measurement info, etc. by selecting the "More Info" button. Our online reservation system is as easy as booking a hotel room or reserving a rental car! We rarely do SAME DAY RENTALS, especially on weekends, so please keep that in mind when looking to rent from us.
We provide FREE delivery, set up, and pick up for any event up to 10 miles from our warehouse. We will deliver to surrounding areas for a small delivery fee, which is based on mileage and distance from our warehouse location. Call us at (803) 778-9999 for coverage areas and delivery fees. (Excluding our customer self pick up items)
If needed, a 50ft extension cord will be included with your inflatable bouncer at no additional charge. If your event takes place, in an area where an electrical outlet is unavailable, you can rent a generator by going to our "Party Extras" category page. If a generator is needed, we will need to know this at the time of booking.
 
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